Sustainability
(102-11)
¡Deténgase sentado y también sin hacer nada! ¡Modifica todo lo presente junto con no deposit bonus casino! ¡No lo pospongas un adicional!At Lala, we understand sustainability as a commitment that enables us to follow processes, make decisions, and carry out all our activities within an ethical framework, with established principles, a clear mission, and working hand in hand with our various stakeholders.
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We abide by the Lala Sustainability Model, our guide for fulfilling our vision in harmony and balance with our talent, our society and our planet.
Sustainability Model
Stakeholder Relations
(102-40, 102-42, 102-43, 102-44)
It is thanks to the contribution of each stakeholder group that we have come so far as a company. Their involvement throughout our history has been invaluable, which is why we have created various channels to communicate with them: surveys, digital media, and others, to address their concerns, complaints or suggestions; and having received their observations, to find the right solution to continue growing.
Channels for interaction with our stakeholders:
Groups | Expectations | Iniciatives | Comunications Channels | Frequency of contact |
---|---|---|---|---|
Clients | Maintain supply Competitive prices Top quality Freshness |
Expand logistical networks Productive operations Efficient use of resources |
In person Phone calls Videoconferencing |
Daily |
Shareholders | Profitability Growth |
Transparency Principle Accountability reports: quarterly, annual |
Conference calls In person Regular meetings |
Daily |
Suppliers | Long-term relationship Fair treatment |
Supplier Development and Approval Program Evaluation Development and engagement |
In person Congresses Phone calls E-mails Web page |
Daily |
Employees | Shared vision Sense of belonging Lala culture Learning and change Recognition Growth opportunities |
Compensation committee Lala University Scholarship program Safety committees Training Workplace inclusion Leadership model Performance evaluation |
In person Internal media (print and digital) Así Somos magazine, Sales and Operation Bulletin, Boards, Lala Comunica, Newsletter Annual Report. Workplace environment survey Lala Forum Official union communiqués |
Diaria Mensual Bimestral Trimestral Anual |
Consumers | Satisfaction with the purchase and consumption of our products Competitive prices Great brand experience Top quality Freshness |
Wide product range Product innovation Healthy, nutritious choices that meet their needs |
In person Phone calls Mass media Website Social networks |
Daily |
Community | Contribute to the common good in communities where we operate | Lala Foundation Social investment Reforestation programs Lala International Marathon |
Meetings with social leaders and groups Mass media Website Social networks |
Daily |
Authorities | Compliance with the law Alliances for common causes |
Programs, projects and management systems for compliance Participation in government programs and activities Constant dialogue |
In person Phone calls Postal and e-mail Requests for reports Participation in industry associations |
Daily Monthly Quarterly Annually |
Service and Nutrition Center
(102-33)
One of the main channels of communication through which we address the concerns of our various stakeholders is the Service and Nutrition Center. To facilitate contact, we have a call center as well as digital media available.